Coaching
is a form of development in which an experienced person, called a coach, supports the client in
achieving a specific personal or professional goal by providing training and guidance.The learner is
sometimes called a coachee. Occasionally, coaching may mean an informal relationship between
two people, of whom one has more experience and expertise than the other and offers advice and
guidance as the latter learns; but coaching differs from mentoring by focusing on specific tasks or
objectives, as opposed to more general goals or overall development.
The coach uses a range of communication skills (such as targeted restatements, listening,
questioning, clarifying, etc.) to help clients shift their perspectives and thereby discover different
approaches to achieve their goals.

 

Agreement
Life coaching is the process of helping people identify and achieve personal and professional goals
through developing skills and attitudes that lead to self-empowerment. Life coaching generally deals
with issues such as procrastination, fear of failure, relationships; issues, lack of confidence, work–life balance and career changes, and often occurs outside the workplace setting. Diana Popusoi/ OpenBrightCoaching agrees to support you and guide through facilitating coaching sessions to the best of her professionalism, to facilitate Your achievement of specific and agreed goals related to Your personal and professional development through a package of regular sessions as one to one or group meetings. A session will take place at an agreed time: 45 min - one to one session, 60/120 min - group
coaching, over the phone, video link or face to face. A planned session can be cancelled by the coach within 48 WH or by the coachee by contacting the coach and arranging a most suitable time in
the future.

As agreed at the end of each session the plan must be followed as little as possible, any little effort is
appreciated and offers opportunity to discuss the obstacles in the next session, if any steps were done
the coachee needs to update the coach and to adapt the next session accordingly.

 

Certification of coach and code of ethics
Diana Popusoi warrants that she is fully certified as a life coach and possesses a
personal performance coaching diploma by The coaching Academy London, certified
by the International Coaching Federation (ICF), abiding by its Code of Ethics.
 

Coaching methods
Coaching, which is not therapy, counselling, advising or consultancy, may address specific life and
work-based topics, balance, personal performance and learning. It is designed to facilitate the
creation/development of your personal, professional or business milestones – or goals – and for you to

explore, develop and carry out a strategy or plan for achieving those goals. Other coaching services or
activities can include values clarification, brainstorming, incisive questioning, exploration of outcomes and impact, support to business or career strategic planning and a process of examining various modes of operating at work and in life. You understand that to enhance the coaching relationship, you agree to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program. Results in any field in which coaching is being delivered to support the discussed goals are not
guaranteed.
Preparation for session
The client accepts that the Coaching Sessions may be personally, emotionally and physically challenging and that there may be occasions on which you will feel emotional challenges – including frustration, annoyance or stress. The clients agree to discuss this with the Coach and inform that is not happy to go ahead or to change the subject. The coachee needs to be well fitted and ready for the sessions with a fully present and fully aware attitude. The clients need to inform prior if they are under any other treatment mentally or emotionally, also the coach is entitled to address the coachee to the other interventions like counselling or psychotherapy as the Coach is not prescribing any treatments or medicine and coaching does not involve the diagnosis or treatment of any mental disorders.
 

Liability
The clients understand and accept that they are responsible for their own physical, mental, emotional
well-being, choices and actions during the coaching process, as well as any other outcomes resulting
from the coaching relationship and the coaching calls and collaboration with the coach. The client will not have any pretentions towards the Coach for any loss, liability, claim or cost that affected the client directly or indirectly. The client himself/herself agreed to take part in the coaching sessions.
Intellectual property rights. Copy rights apply for the whole coaching process and after: information and coaching techniques, methodology and theories used in the coaching process by the coach are not allowed to be reproduced, only if in personal use for further personal development practice.
 

Personal data
The personal data of each client is not shared with other bodies and is fully confidential, does not mention the names or addresses on the clients’ details.
 

Further development
During the coaching process, Diana Popusoi will log all the hours of one to one or group coaching
sessions to be further certified with the International Coach Federation (ICF). to maintain her current
accreditation and obtain a higher credential. Client’s information is never shared with other parties. If
necessary the permission will be taken directly from the client.

 

Defamation
The Coach and participants share strong values around collaboration, positive communication style, and constructive support. People who show disrespectful discussions or attitude toward the coach or other participants will be removed from the program immediately.

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                                      Collaboration is the key of an effective coaching process. Let's do it !!

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